Delivery & Product Information
DELIVERY Delivery is by Royal Mail Tracked for most of our UK deliveries. Any orders placed before 4pm weekdays are dispatched the same day. Any orders placed after 4pm Friday are dispatched the following Monday.
Postage options:
- Royal Mail Tracked 48 (£3.99) can take 2-3 working days from dispatch.
- Royal Mail Tracked 24 (£5.99) should be delivered next day however IS NOT guaranteed by Royal Mail.
Customers will receive an email advising them of their tracking number and updates as to the progress of their order through the Royal Mail postage system.
The tracking number can be used at www.royalmail.com
Deliveries may take longer to the following post code areas:- GY, HS, IM, JE, KW, PA, PH, and ZE.
Some larger items may be sent by Royal Mail Signed For. If items are not in stock they will be sent by your chosen delivery option as soon as they are available.
If items are not in stock they will be sent by your chosen delivery option as soon as they are available.
PARTS
Where possible we try to provide a range of products to enable customers to have a choice when making a purchase. The information below may help you to choose the right part for you.
GENUINE PARTS
These are parts as supplied by the cooker/oven manufacturers, and will be the current replacement available from them.
We are confident in offering a 12 month guarantee on these parts. See Terms & Conditions for details.

EGO have been manufacturing heating elements for over 70 years and have an international reputation for quality and reliability. Many oven manufacturers fit EGO parts, these including thermostats, grill and fan oven elements, as standard equipment.
We are confident in offering a 12 month guarantee on these parts. See Terms & Conditions for details.
These are quality pattern parts supplied by various manufacturers closely following the original specifications.
We are confident in offering a 12 month guarantee on these parts. See Terms & Conditions for details.
These are pattern parts supplied by a variety of manufacturers with a view to keeping costs as low as possible. They are shown on the website with either 'B' or 'Budget' at the end of the part number.
These parts carry a 6 month guarantee, see Terms & Conditions for details.